Customer satisfaction surveys are polls used in a variety of ways to reveal the strengths, or flaws, of a product or business. The survey questions should focus on the customer's happiness with the product and its arrival. If the company says it will be there in seven days and it takes 14, that's an instant complaint from a client. By gaining feedback, you can learn what you need to do to keep your customers. Getting feedback can be easy when you use one of the following survey methods: Phone surveys: Some customers order items over the phone while others may call a business about … [Read more...]
Is India Starting to Look Like a Good Investment?
Indian stocks have been so deep in the red for the majority of this year. However, even with the increase in oil prices, they have risen approximately 3% this month. As we look at their current economic make-up, they are being hit with increasing oil prices, inflation in the double-digits, and a central bank that could be considered hawkish. These are all incredible factors that will make inside and outside investors quite leery of throwing any money towards these markets. But there is a light somewhere: The Mumbai market actually fell 15% during the first two months this year. What … [Read more...]
Internet Business in China
Recently, there has been quite a bit of information coming out of people who use the Internet to do business in China. Though not illegal, it is difficult for them to actually use basic email services and VoIP. What makes matters worse is that so many people believe that because "the rest of the world" is so immersed in their abilities to use these services that they have to exist in China completely. It's not because they don't exist, it's because the connections are so unreliable that the calls will cut out or the services will fail. Understandably, people who actually do business here … [Read more...]
Nerves Created Over Japanese Market Re-opening
Sadly, Japan was recently hit with an earthquake that had a revised magnitude of 9.0. Following the monster quake, a tsunami hit them heavily. Everyone is looking at them with multiple attitudes, including wondering how the world's third-largest economy might react to the event. Nikkei, which is the Japanese market, closed shortly after the earthquake hit, which did not allow for the full impact to factor in. Despite that, the stock futures fell approximately 5%. Seeing this, traders are worried about whether it will slow and how negatively certain stocks will be viewed. Monitoring … [Read more...]
How to Succeed in Business Abroad
The world can certainly seem small today. The Internet allows people from all over the globe to share information and interact with each other. Phones can connect people from thousands of miles away. Accordingly, more and more business is being conducted from different parts of the earth. If you want your business to go big, odds are you will need to be prepared to work with people from outside your home country. It is important to show respect to those of other nationalities, especially when conducting business with them. Be aware of customs and business patterns. Little things can go a … [Read more...]